FAQs

Questions? We’ve Got Answers

What makes SERILCUM silk products different?

We use 100% pure mulberry silk of the highest grade (6A) with a luxurious momme weight. Our silk is OEKO-TEX® certified, gentle on skin and hair, and crafted with care to offer comfort, beauty, and durability.

Are your pillowcases and sleep masks safe for sensitive skin?

Yes. Silk is naturally hypoallergenic and ideal for sensitive or acne-prone skin. It helps retain moisture, reduce irritation, and prevents friction while you sleep.

How should I wash and care for my silk products?

We recommend hand-washing in cold water with a gentle, silk-safe detergent. Lay flat to air dry. If machine washing, use a mesh bag on a delicate cycle with cold water.

Will silk pillowcases really help my hair and skin?

Absolutely. Silk reduces friction that causes frizz, breakage, and sleep lines. It also helps preserve your skin’s natural moisture and prevents product absorption.

Do you offer gift packaging?

Yes. Every SERILCUM product comes beautifully packaged and ready to gift. Whether it’s for yourself or someone special, we believe every delivery should feel luxurious.